Field Service Engineer (Wisconsin)

Location: Milwaukee, WI
Job Number: 4791

About Our Client

Our client is a growing cancer diagnostics organization that has pioneered anatomic pathology solutions for over a century. With around 3,000 employees and $750m in annual revenues they continue to grow globally and push the envelope with new technology in AI and digital pathology. They have best in class technology and the most comprehensive portfolio that spans the entire workflow from biopsy to diagnosis.

About the Opportunity

The Field Service Engineer will report into the Regional Field Service Manager and will be responsible for troubleshooting, installation, preventative maintenance, and service repair needs.

  • Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electro-mechanical, electronic and/or refrigeration instruments.

  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and company policies.

  • Actively support the sale of service contracts, assist sales representatives and service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.


About the Job Requirements

  • Associates Degree with 3+ years of experience OR 5+ years of equivalent technical work experience. Bachelor’s Degree with 3+ years’ experience preferred.

  • Experience repairing and providing maintenance for medical devices, scientific equipment, or other electromechanical equipment.

  • Ability to travel up to 75% of the time throughout Wisconsin.