Advanced Biosystems Specialist
Location: Denver, CO
Job Number: 4516
About Our Client:
Our client has over 100 years of experience and is a trusted leader in the field of optics and imaging. World-renowned for its products, this company is committed to innovation and development of cutting-edge technologies. Our client boasts a broad portfolio of microscopes, systems, and other products to address optical and imaging needs across academic, research, and clinical labs, as well as the biotech/pharma industry. As they move forward, our client is committed to accelerating clinical and diagnostic imaging innovation to improve healthcare and provide a better quality of life.
About the role:
The Advanced Biosystems Specialist will promote and drive sales of multiphoton, super resolution, advanced confocal, and other laser-based imaging products. They will be the primary support mechanism for laser-based system sales for Sales team in your region. This key Sales member will develop a sales plan with your regional sales representatives and management to achieve your budget. The primary product the Advanced Biosystems Specialist will be focused on is laser-based imaging systems.
The territory for this role includes: CO/UT/S. Nevada/NM/El Paso (candidate will reside in CO-responsibilities will include:
- Develop a sales plan for the region that achieves your target budget with your local representatives and management, focusing on your primary product responsibilities of: multiphoton, super resolution, and advanced confocal
- Provide customer support, including training, for all advanced system products as needed
- Develop a training program for the Sales team members in your area to enhance their sales skills and product knowledge
- Provide feedback to sales management regarding: competitive issues, sales success, sales challenges, and pricing
- Prepare pricing quotations for laser-based imaging systems in Salesforce
- Keep a current and accurate sales opportunity forecast in Salesforce
- Maintain knowledge of current applications and how the products relate to customer solutions
- Maintain existing and develop new relationships with customers
- Provide expert-level demonstrations of laser-based imaging systems for customers as needed
- Give talks on laser-based imaging systems for customers as needed
- Work outside of normal hours of operation, as needed, to fulfill essential functions and responsibilities
- Work with product management to improve the marketability of current and future technology
- Recommend improvements and provide feedback on current and future products
- Maintain an expert knowledge level of all products – particularly laser-based imaging solutions like multiphoton, super resolution, and advanced confocal systems
- Expert knowledge level of company’s laser-based imaging products and how they relate to different customer applications
- Expert level of software knowledge and demonstration skills – including complex acquisition sequences, macro support/creation, analysis tools, and product integration
- Advanced operating knowledge of computer hardware, software, and peripheral devices such as DAQ boards and 3rd party products
- Maintain proper reporting for expenses and consignment, in accordance with company policy and procedures
- Attend sales meetings, workshops, training events, and seminars, as required
- Maintain customer database in Salesforce
- Provide weekly or monthly reports as requested by management or headquarters
Education, skills & experience:
- B.S. in Bioscience or related field/ Ph.D. preferred
- Customer Service and/or Sales Experience Preferred
- Sales experience in scientific and optical instrumentation highly preferred, but not necessary
- Strong knowledge of microscopy (including confocal and super resolution) and scientific instruments/ hands-on experience with microscopy applications preferred
- Experience with MS applications (Word, Excel, PowerPoint and Outlook)
- Advanced knowledge of computer hardware and software
- Mechanical aptitude for instrument assembly and integration
- Excellent communication skills; ability to communicate internally and externally, representing the company professionally and effectively to customers and other external sources
- Ability to train and educate products to a diverse group of individuals
- Ability to lift and carry up to 40lbs
- Ability to travel by car, public transportation, or air, overnight included, up to ~60% (varies by territory and project)- current, valid driver license
- Ability to routinely access and visit customer sites to evaluate needs, promote product or service product (Up to 90% field work at customer sites)
- Capability to prioritize and multi-task, managing multiple projects of varying magnitudes and velocities